Systems Engineer III

Company Overview

Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

* This position is eligible to work in a hybrid work model (combination of in-office and remote days) *

BE PART OF THE CONNECTION

You design, develop and implement high-quality OSS upgrades and enhancements using approved system architecture and designs. You program multiple OSS applications while providing application administration of OSS software. You collaborate with teams in person and digitally within an office environment.

WHAT OUR SYSTEMS ENGINEERS ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience.

• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.

• Conducts design sessions with appropriate participation from architects and engineers.

• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.

• Collaborates to creates configuration designs for design and implementation of various environments.

• Creates work effort estimates for new features and bug fixes for use in prioritization and release management.

• Develops core code modules, unit test tools and release notes for enhancements and bug fixes. Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.

• Installs, administers, configures and maintains OSS applications including operating systems and related software.

• Provides 'on call' support to resolve OSS application issues after normal business hours.

• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window). Works with database administrators to configure, tune and maintain databases in variety of languages.

• Documents systems configurations and upgrades.

• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.

• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.

• Perform other duties as requested by supervisor.

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WHAT YOU’LL BRING TO SPECTRUM ENTERPRISE

Required Qualifications

• Experience:
  • Application Development work experience - 5+ yrs
  • Network OSS application work experience - 4+ yrs
  • System Administration work experience - 3+  yrs
  • Database support and development work experience - 3+ yrs
  • Enterprise Application Integration work experience - 3+ yrs
• Education:
  • CCNA/CCNP or equivalent
  • CCIE Data Center or equivalent
  • CCIE Routing and Switching or equivalent
• Skills:
  • In-depth knowledge of development tools, application frameworks, and testing tools
  • In-depth knowledge of OSS applications and software
  • In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  • Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems
• Abilities:
  • Ability to read, write, speak and understand English
  • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
  • Advanced ability to create detailed documentation to functionally understand new and existing applications
  • Advanced ability to follow and implement established change and control policies and procedures
  • Advanced ability to troubleshoot application problems
  • Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements

Preferred Qualifications

• Advanced knowledge OpenText NETIQ Identity Manager, NetIQ Identity Governance,  and OpenText One SSO Provider (OSP)

• Advanced knowledge eDirectory Management and advanced LDAP queries

• Advanced knowledge of RHEL 8/9 and Windows Servers configurations

• Advanced knowledge of Authentication technologies – OSP, Oauth, Kerberos, SAML, etc

• Experience with application and server monitoring technology

• System Administration work experience - 5+ yrs

• Enterprise Application Integration work experience - 5+ yrs

• Network OSS application work experience - 6+ yrs

• Database support and development work experience - 5+ yrs

• Enterprise Application Integration work experience - 5+ yrs

SPECTRUM CONNECTS YOU TO MORE

• Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
• Learning Culture: Company support in obtaining technical certifications.
• Dynamic Growth: Paid training and clearly defined paths to advance within the company.
• Total Rewards: Comprehensive benefits that encourage a work-life balance. 

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ISY350 2024-29561 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.