TEAM CLERICAL

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency : Department of Children and Family Services 

Job Title:  Office Associate, Option 2 - Spanish Speaking
Closing Date/Time: 06/30/2024  
Salary:  Anticipated Starting Salary (Effective 07/01/24) $3,852.00 monthly; Full Range $3,852- $5,046/month
Job Type: Salaried  
County:  Winnebago
Number of Vacancies: 1
Plan/BU: RC014  

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD YOUR RESUME.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. The position will also utilize Spanish speaking skills in the performance of duties. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1. Serves as Team Clerical.

2. Answers incoming phone calls and greets visitors.

3. Establishes and maintain s case files.

4. Translates and interprets, both orally and in writing, for Spanish speaking clients regarding services available and proper completion of forms.

5. Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.

6. Provides clerical office support as as secretary to the team supervisors and professional staff.

7. Orients professionals and other clerical staff regarding Departmental rules and office procedures.

8. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of high school.
2. Requires 2 years of office experience.
3. Requires ability to keyboard accurately at 45 wpm.
4. Requires the ability to speak and write Spanish at a colloquial skill level.

Conditions of Employment

1. Requires ability to pass a background check

Work Hours: Monday - Friday 8:30 AM to 5:00 PM
Work Location:  175 Executive Pkwy, Rockford, Illinois, 61107 

Supervisor: Vacant

 
Agency Contact:  

Deneen Locke

Email: (For Questions Only)

Posting Group:  Office & Administrative Support

This position does not contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the  career portal for State employees and review the  Internal Candidate Application Job Aid

Non-State employees: on  Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: