Job Description:
What we do:
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services - all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.
What you'll do:
The Technical Support Analyst is part of the Technical Operations Center team and is responsible for staffing the data center reception desk to assist with day-to-day operations within the Data Center. The primary functions will include greeting customers, answering phones, escorting customers to locations, and receiving shipments, among other things. An Analyst is an entry level role for those interested in learning help desk operations and has a high potential to be promoted into a technical support role.
Functions/Responsibilities:
Competencies:
Education:
High School G.E.D or equivalent
Experience:
The desired candidate will have experience in Microsoft Windows and Office, and have worked in a customer facing role before.
Working Conditions and Physical Demands:
This position operates in a variety of environments. The majority of the time is spent in a professional office environment within a data center. This role routinely uses standard office equipment.
Required License(s)/Certification(s):
None
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
How to Apply:
If you're excited to be part of a winning team, US Signal is the ideal place to grow your career. Apply now by submitting your resume, cover letter, and any relevant work samples to . We can't wait to meet you and explore how your skills can contribute to our continued success.
US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
From: US Signal Company LLC
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