Technology support consultant

Full job description

Important Recruitment Information for this vacancy

• Job Posting closes: June 24, 2024

• Required documents uploaded by: June 24, 2024

  
  
  

Agency Information:

Lansing Correctional Facility

301 E. Kansas St.

Lansing, KS 66043

About the Position

• Who can apply: Anyone (External)

• Classified/Unclassified Service: Classified

• Full-Time/Part-Time: Full-Time

• Regular/Temporary: Regular

• Work Schedule: Monday - Friday

• Eligible to Receive Benefits: Yes

• Veterans' Preference Eligible: Yes

• Search Keywords: Leavenworth, Corrections, IT, Information Technology, Computer Support

  
  
  

Compensation: Pay Grade 28 Step 8; $48,484.80/$23.31 hour

• Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage

• Sick & Vacation leave

• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

• Paid State Holidays (designated by the Governor annually)

• Fitness Centers in select locations

• Employee discounts with the STAR Program

• Retirement and deferred compensation programs

  
  
  

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

Assists in administering Microsoft Server network. Install, configure, patch and maintain network operating systems. Assists with agency network security programs and reports any breach of security to the security administrator. Provides technical support throughout the agency via the helpdesk. Responsible for collecting service statistics and preparing reports to facilitate capacity planning.

Job Responsibilities may include but are not limited to the following:

• Assists with administering Microsoft services. Ensures compatibility requirements between central office and the facilities. Manage service utilization/performance studies to ensure network services are adequate and recommends appropriate actions.
• Primary Tier 2 desktop support for Lansing Correctional Facility.
• Plan, configure and ensure adequate data backups are being performed on a daily basis. Responsible for installing and managing virus software system wide.
• Develops and provides training materials on multiple levels of applications software and technology hardware. Assists with desktop image management. Provides central program support and troubleshooting, downloading software via the Internet to install or reinstall software programs to enable data to be exchanged with a central data warehouse. Diagnoses and repairs equipment utilizing in-house tools and works with vendors to resolve advanced support issues.

Qualifications

• Education : High School Diploma or Equivalent

• Licensing & Certification : Must possess a valid driver's license.

• Minimum Qualifications : One (1) year advising and assisting computer users in a distributed computing environment. Education may be substituted for experience as determined relevant by the agency.

• Post-Offer, Pre-employment Requirements : Must take and pass a drug screening test approved by the Division of Personnel Services unless the incumbent is moving from one safety-sensitive position to another safety-sensitive position within the same agency performing substantially similar duties. May be required to pass a background check.

  
  
  

Recruiter Contact Information

• Name : Lori East

• Email :

• Phone :

• Cell Phone:

• Mailing Address :

Lansing Correctional Facility

301 E. Kansas St.

Lansing, KS 66043

Job Application Process

• First Sign in or register as a New User .

• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.

• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.

• Start your draft job application , upload other required documents, and Submit when it is complete.

  • Manage your draft and submitted applications on the Careers> My Job Applications page.

• Check your email and My Job Notifications for written communications from the Recruiter.

  • Email – sent to the Preferred email on the My Contact Information page

  • Notifications – view the Careers> My Job Notifications page

    
    
    

Helpful Resources at jobs.ks.gov : “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• Transcripts

• DD214 (if you are claiming Veteran’s Preference)

• Tax Clearance Certificate

Upload these on the Attachments step in your Job Application

• Resume (optional)
• Cover Letter (optional)

Helpful Resources at jobs.ks.gov : “How, What, & Where do I Upload Documents”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

Lansing Correctional Facility is approved for the Veterans' GI Bill Apprenticeship Program.

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.