Telephone Operator - Start Now

We are looking for an ambitious Telephone Operator to join our amazing team at Gastro Health in Miami, FL.
Growing your career as a Full Time Telephone Operator is an amazing opportunity to develop exceptional skills.
If you are strong in communication, cooperation and have the right drive for the job, then apply for the position of Telephone Operator at Gastro Health today!

Do you love to care for patients in a warm and welcoming environment?

Gastro Health is currently looking for an enthusiastic full-time Telephone Operator to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy 7 paid holidays per year plus paid time off. Our Telephone Operators interact with patients daily, and they provide valuable customer service to our patients by scheduling, rescheduling, confirming, and canceling appointments. Our Gastro Health family can go home at the end of the day knowing they made a positive difference in our patients' lives.

Here are some of the duties you will be responsible for:

• Answer all incoming calls and route them to appropriate personnel; take messages and send tasks, as necessary.
• Schedule, confirm, and cancel office appointments as patients call in.
• Coordinate all aspects of hospital consults called in.
• Schedule recall appointments.
• Manage use of telephone service.
• Reschedule no-show appointments.
• Pick up voicemail messages on a daily basis, every hour on the hour.
• Maintain coverage to reflect correct information for the day.
• Other duties as assigned.

Minimum Requirements

• High school diploma or GED equivalent
• 2+ years experience in a medical setting preferred
• eClinicalWorks (eCW) experience desire

Gastro Health  is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.

We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus 7 paid holidays.

Plus:

• This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday 
• We are growing rapidly and support internal advancement
• We offer competitive compensation

Benefits:

• 401(k) retirement plans
• Profit-Sharing
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Disability insurance
• Pet insurance

Interested in learning more? Meet our Staff (

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!

Benefits of working as a Telephone Operator in Miami, FL:

● Learning opportunities
● Advancement opportunities
● Competitive salary