Master Installer

The Master Installer is responsible for expert level and top-quality installation of Marvin Replacement window & door projects. The Master Installer is a crew lead installer that has obtained mastery of all elements of their craft. They are the subject matter expert on site and are assigned the most complex and challenging installation projects, directing the work of other install technicians assigned to the project. This position also completes field service during the course of the installation and after the installation is complete, as assigned.

• Execute Marvin Replacement window and door installation projects utilizing various trade methods standard within the industry.
• Complete field service & repair of products during and after installation, as assigned.
• Assist other install crews and field service with complex installation and service challenges within the market.
• Lead one or more technicians on the job site.
• Assists the Senior Project Manager with installer training, with a focus on the training and mentoring of employee installers and field service technicians. Shares knowledge and expertise with coworkers for growth and development.
• Provide superior customer satisfaction through professional and courteous communication and treatment of our customers.
• Communicate all product and install issues to appropriate parties, including Marvin Replacement team and customer.
• Clear, concise jobsite documentation that provides insight to the support staff to facilitate timely closure of all service requests.
• Hours will vary and will be influenced heavily on the wants and needs of our customers.
• Manage personal safety, customer jobsite, and personal appearance. Ensure the install technicians on site are working safely and in accordance with Marvin’s policies.
• Manage and maintain company issued assets, i.e. trucks, tools, phone and computer/notepad.
• This is an employee position that is eligible for benefits, not a subcontractor. Marvin Replacement provides the necessary tools and a company vehicle. You will not be required to carry separate insurance or business licenses.

• History and passion for high quality workmanship
• Exceptional time management, punctuality, and reliability
• MA Construction Supervisor License, Lead Renovator Certification, and/or Installation Masters Certification are all preferred.

• 10+ years of full frame and insert installation of fiberglass or aluminum clad window and door products.
• Expert level and detail-oriented interior and exterior trim expertise required (e.g. break work, capping, caulking)
• Valid driver’s license with acceptable accident and moving violation motor vehicle record required.
• Must meet the Federal Department of Transportation medical certification requirements (Physical) and driver eligibility.
• Must be able to meet physical requirements of position including:
  
  • Able to lift, push/pull, and carry at least 50lbs
  • Ability to work outside in varying weather conditions for extended periods
  • Able to climb ladders, scaffolding, and stairs, and ability to kneel.
  • Able to stand for extended periods, up to 6 hours per day

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024 , according to an exclusive ranking by Forbes Magazine. owned and -led window and door company, you belong to a community full of opportunities.

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:

• $300 annual wellbeing account to spend on whatever makes you happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• $$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
• Giving at Marvin - join coordinated volunteer opportunities
• Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package.  Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.