Title: Net Metering Project Coordinator
Duration: 3 Months
Location: Tualatin, OR
Work Hours: 8am to 5pm ; Local candidates only
Description
Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience Completes work with a limited degree of supervision Likely to act as an informal resource for associates with less experience.
Team of 4. Consists of processing high volumes of applications on a daily basis and providing customer service to installers for the Net Metering program. Require coordination and collaboration with other departments to progress the application through the process on a cloud based system.
Key Responsibilities
- Process Project Applications Processes and responds to inquiries and/or applications for specialized customer programs (e.g., net metering, solar payment)
- Determines completeness of applications according to tariffs and company requirements
- Determines level/tier of project and whether more study is required before approval.
- Coordinates with all parties to ensure completion of appropriate documents.
- Project Planning and Support Works with project manager(s) to develop project scope, requirements, schedule and deliverables.
- Develops purchase orders for equipment for customer interconnection with grid; monitors, tracks and reports to management and/or senior staff and others on project status and milestones.
- Coordinates project review meetings and other meetings, such as site visits for testing and commissioning projects.
- Customer Support Tracks and assists in resolving customer issues; maintains database of issues and resolutions.
- Coordinates with protection, metering and billing to facilitate smooth interconnection for customers; determines billing amounts and verifies payments made; resolves disputes and billing discrepancies.
- Develop and Communicate Procedures Develops and maintains manuals; analyzes and documents procedural changes and improvements for maintenance contractors; prepares emergency procedures for customers.
- Clearly communicates operating/performance standards and procedures to customers, strategic partners, internal departments, consultants and contractors.
Benefits
Required Skills & QUALIFICATIONS
- 5 years experience with solar, energy, electric vehicles, construction or related field.
- How many years of experience are you looking for? 2 with degree
- Utilities experience not required but would be great to have.
- Certification Requirements (Any Preferences): None
Top 3 Must-Haves (Hard and/or Soft Skills):
1. Detail oriented
2. Time management
3. Multi-tasking
Top 3 Nice-To-Haves (Hard and/or Soft Skills)
1. Soft skill
2. Strong communication skills
3. Team player