Operations Management, Sr Manager

About the Role:

As a CBRE Operations Management Sr Manager, you will be responsible for overseeing a team responsible for planning, managing, and advising business operations for a large region or high-profile client.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support project management execution and the organization’s goals and strategies.

What You’ll Do:

Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and coaching. Coordinate the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department target dates. Mentor and coach as needed.

Evaluate reports for operational metrics and improve financial performance.

Verify all clients and team follow compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.

Lead team in operational excellence to support construction project execution throughout project lifecycle, from initiation and due diligence, through construction and closeout. This includes all financial transactions and documentation related to each project.

Identify the approach to data clean-up when issues are identified.

Partner with national teams and departments to identify and implement organizational “standard processes.”

Develop and implement training programs, business processes, and system training programs.

Approve all communications of policies, procedures, and initiatives prior to distribution.

Identify and solve technical and operational problems of complexity.

Understand and recognize the broader impact across the department.

Improve and change existing methods, processes, and standards within the job field.