Technical Sr. Help Desk

Technical Sr. Help Desk Specialist For this unique marine company, you will provide technical assistance to computer system users. A typical day for the technical help desk specialist is answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
What Will You Be Doing?

• Expert knowledge of circuit boards, processors, electronic equipment and computer hardware and software. (Windows environment).
• Audit records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Update technical manuals and conduct computer diagnostics to investigate problems.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Expert mentoring skills necessary to provide support and constructive performance feedback.
• Expert ability to work independently and manage one’s time.

What Do You Need to Be Successful?

• Expert knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.
• Associate's degree in computer related field or equivalent training required.
• 10+ years’ experience required.

This is a full-time, onsite, estimated 6 months plus opening in Lebanon, MO. Pay Rate: $35.00 to $42.00 per hour.
* Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please or call . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Business in relation to this vacancy.