Account Manager - (Customer Service)

Customer Service Account Manager - High-Tech Problem Solver

Do you thrive in a fast-paced environment where excellent communication and meticulous attention to detail are key?

This is your chance to join a dynamic team as a Customer Service Account Manager, becoming the primary point of contact for our valued customers.

In This Role, You Will:

• Champion Customer Success: Field customer inquiries, providing clear and concise information about our products and services.
• Order Orchestrator: Process and manage customer orders efficiently, ensuring accuracy and on-time fulfillment.
• Logistics Liaison: Coordinate and expedite shipments, keeping customers informed of delivery timelines.
• Quoting Confidence: Generate accurate and competitive quotes for customers.
• Sales Support Superhero: Collaborate seamlessly with our sales team to understand customer needs and recommend solutions.
• Tech-Savvy Master: Proficiency in Microsoft Office Suite and our internal order processing software (SL Dynamics) is a must.

You Are a Perfect Fit If You Have:

• A passion for providing exceptional customer service.
• Impeccable communication and interpersonal skills.
• A knack for organization, detail-oriented with a focus on accuracy.
• The ability to multi-task and thrive in a fast-paced environment.

Bonus Points for:

• Experience in the motion control or related technical industries.
• A strong understanding of mechanical or electrical engineering principles.

Join a Thriving Team and Make a Difference!

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.