Area Customer Service Coordinator

Kelly® Professional & Industrial, is seeking an Onsite Area Customer Service Coordinator for our client, one of our top clients, information management and digital services company located in Middleton, WI 53562  ! Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Pay Rate: $18.50
Shift/Hours : Monday – Friday; 8:00am-4:00pm (30-minute lunch)
Start Date: ASAP Why you should apply to be an Onsite Area Customer Service Coordinator:
• Competitive salary based on experience.
• Opportunity to work with a premier client in Middleton, WI.
• Gain valuable experience in customer service and operations.
• Join a dynamic team and contribute to the success of the organization. What’s a typical day as an Onsite Area Customer Service Coordinator? You’ll be:
• Supporting daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area.
• Assisting with process improvement, procedural testing, and validation.
• Supporting the implementation of new customer accounts and service expansions.
• Onboarding new team members and cross-training peers.
• Developing Site Procedure Guides and sharing best practices.
• Inspecting site services for accuracy and compliance.
• Providing feedback on the customer experience.
• Assisting with customer issue resolution.
• Communicating effectively and responding quickly to customer and end-user communication.
• Collecting data for Monthly Operations Review. This job might be an outstanding fit if you:
• Have a high school diploma and 12 months of related work experience.
• Have the ability to work independently and in a team environment.
• Are flexible, motivated, and have a sense of urgency.
• Have basic math skills and the ability to make sound decisions.
• Have excellent oral communication skills.
• Have proficiency in Microsoft applications and computers.
• Have a valid driver's license, reliable transportation, and minimum levels of auto insurance coverage. Must be able to travel to other locations for needed coverage to Beloit, WI and Madison area .
• Have the ability to lift items weighing up to 50 lbs. and perform physical tasks such as standing, walking, bending, and reaching. What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Onsite Area Customer Service Coordinator today!'
#GRACE Important information:
This position is recruited for by a remote Kelly office, not your local Kelly branch. Please apply to this job posting to be considered for this position. If you have any questions, please contact the recruiter at . 9216010