A-Service Desk Specialist

This job is remote. 

Our client has an opening for a Service Desk (739934)  This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC 

Please send rate and resume

• Experience providing excellent customer service skills using ITIL methodology Required 2 Years
• Experience working in a call center environment and Service Desk role Required 2 Years
• ServiceNow experience Desired
• HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
• Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
• Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

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