Assumption Specialist

Volt is immediately hiring Probate Assumption Specialist ( Remote) As a Probate Assumption Specialist, you will:
Your Responsibilities

• Name Change Assumption Request form is completed by Probate CAM
• Flows to Probate Assumption Specialists workflow
• Probate specialists works new request via their territories daily.
• Paperwork goes out via email, mail and DocuSign, stating customer has 15 days to return. Paperwork includes the following:
• Additional lease information form if needed.
• If there is an over the phone application (Instalment/Lease only) request can be worked right away
• Note EZ Collect and Service Desktop paperwork sent.
• Probate specialist makes outbound call to customer to follow up on assumption documents sent out after 2 weeks.

What Skills You Need

• Excellent skills in interpersonal communication, organization, and attention to detail
• Critical thinking skills: will have guidelines for job duties but must be able to think on your feet if an odd situation arises.
• Ability to research difficult situations.
• Experience performing telephone work.
• Demonstrated ability to quickly change focus on work activities as necessary.
• Experience using multiple computer programs, screens, and workflows.
• Auditing backgrounds preferred, not just run-of-the-mill customer service positions previously.

This is a Full Time, Contract opportunity.
Shift: 1st Shift
Duration: 7 Months
Location: Johnston, IA (100% Remote)
Pay Rate: $20 - $23 per hour. *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please or call . Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.