Bilingual Accounts Receivable Coordinator

Why Milan Laser Hair Removal?

Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work in Omaha 2024 award, a testament to our commitment to excellence and exceptional culture! With 330+ current locations throughout 35 states and plans to expand into a national brand, this is a very exciting time to join the Milan team!

Because it’s fun and progressive. We’re not like other companies where you’re just a number. We are seeking independent thinkers who can add true value to our team.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won’t find that at other corporate gigs.

Because, growing is good. We’re always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

Milan Laser is growing again looking for a dynamic professional to join our Account Receivable team. This team works in a fast-paced environment handling a high volume of outbound and incoming calls, emails and SMS requests from existing clients funded through Milan Financing.

As an A/R Coordinator your responsibilities will include answering a wide array of questions regarding laser hair removal, billing and general customer service. You will also be charged with helping clients book treatment at all our existing clinics.

Compensation: $24.00/hr
Location: Omaha, Nebraska, Onsite
Status: Full-time
Hours: Monday - Friday 10a - 6pm; Rotating Saturday Schedule (No Sundays)

Your responsibilities will include:

• Obtain monthly payments on accounts through collection strategy for Milan Funded or myMILAN Financing with interest loans

• Create and build relationships with existing clients

• Utilize strategic outreach through outbound calls, texts and emails to attempt to collect payment

• Assist clients with updating payment and credit card information

• Monitor, research and respond to all client payment inquiries in a timely and efficient manner

• Track contact and follow up when necessary on client accounts

• Communicate relevant client account information to clinics & other internal departments

• Assist with pending collections/write-off accounts

• Assist with collections clients

• Additional project-based responsibilities

• Utilize Salesforce reporting to update client accounts & ensure accuracy of information

To be considered for this opportunity, candidates must meet all of the following requirements:

• Minimum high school diploma or GED equivalency; Bachelor’s degree preferred

• Strong teamwork mentality

• Exceptional communication skills, both written and verbal

• Intermediate computer skills

• Demonstrates initiative and ability to work independently

• Ability to maintain highly confidential information

Benefits Include:

• Employees and their spouse or legal partner receive free laser hair removal services

• Medical, dental, vision, disability and life insurance within 30 days

• Paid time off starting immediately

• Closed on 9 major holidays

• 401k retirement plan with vested employer match

• EXCEPTIONAL work environment!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer