Client Relations Assistant - Remote Work

Job Description:

As a Client Relations Assistant at DHL, you will play a key role in managing and maintaining positive relationships with our clients remotely from your location in Los Angeles, California. This full-time position at the Associate Level requires a minimum of 2 years of experience in a similar role. The ideal candidate will be hardworking, motivated, have excellent planning skills, and be adaptable to changing circumstances.

Responsibilities: 1. Communicate with clients via phone, email, and video conferencing to address their inquiries and concerns. 2. Assist with resolving client issues and provide timely and effective solutions. 3. Manage client accounts and maintain accurate records of client interactions. 4. Collaborate with internal teams to ensure client needs are met and exceeded. 5. Identify opportunities for upselling and expanding client relationships. 6. Participate in training sessions and professional development activities to enhance client relation skills.

Requirements: 1. Bachelor's degree in Business Administration or a related field preferred. 2. 2 years of experience in client relations, sales, or customer service. 3. Strong communication and interpersonal skills. 4. Proficient in Microsoft Office Suite and CRM software. 5. Ability to work remotely and independently. 6. Must be organized, detail-oriented, and able to multitask. 7. Ability to thrive in an energetic and rapidly evolving work setting.

Benefits: 1. Training & professional development opportunities to grow your career. 2. Vision insurance to ensure your health and well-being. 3. Company equipment provided for remote work convenience.

Equal Opportunity Statement: DHL is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: July 1, 2024

Note: This position is open to remote candidates based in Los Angeles, California only.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.