Clinical Services Specialist - Fast Hire

We are hiring a creative Clinical Services Specialist to join our stellar team at MyKelly in Washington DC.
Growing your career as a Full Time Clinical Services Specialist is an amazing opportunity to develop productive skills.
If you are strong in critical thinking, persuasion and have the right drive for the job, then apply for the position of Clinical Services Specialist at MyKelly today!

For over 25 years Kelly Science & Clinical has been connecting scientific professionals with industry leading employers. We’re excited to be hiring several Clinical Services Specialists for an innovative premier biotechnology company in Seattle, WA! As a Clinical Services Specialist you will be responsible for supporting and contributing to ensure customers and their patients have an exceptional experience.?This position supports the company’s clinical diagnostic products and will be responsible for accurate and timely communication, from sample acceptance to results delivery.? 

Responsibilities: 

• Communicate directly with physicians and their staff to ensure optimal integration of clinical testing into their medical practice and/or institution. 

• Support field-based teams including Key and National Account Managers, MSL’s and Market Access. 

• Resolve all documentation issues related to clinical samples. The Specialist will be responsible for contacting customers to collect information as needed. 

• Work directly with pathology labs to request archived patient material for testing. 

• Receive and respond to telephone inquiries and e-mail messages from customers (physician offices and laboratories) and other medical professionals. 

• Act as a liaison between our customers and many of the company’s internal departments

• Work with the larger Dx Customer Operations team to streamline processes, ensure efficiency and improve existing standard operating procedures. 

Requirements: 

• Bachelor’s degree in a Life Science Discipline or an equivalent combination of education and experience 

• 1 to 3 years of customer service focused work experience preferably in a laboratory, medical office/clinic, or biotech setting.

• Strong customer and patient focus with a demonstrated understanding of HIPAA requirements 

• Familiarity with basic laboratory and customer service-related systems such as LIMS and Salesforce 

• Strong attention to detail and meticulous data entry skills 

• Ability to manage multiple tasks to completion in a dynamic office setting 

• Effective and professional communication skills for engagement with both internal and external personnel 

• Excellent written communication skills are required, including technical proficiency with Word, Excel, PowerPoint, etc. 

• Flexible team-player with the ability to take on new assignments 

Schedule: M-F 5AM-2PM or 8AM-5PM 

Pay: $24-30/hr 

Duration: Temp-to-hire 12 month contract 

Interested Candidates: 

• Apply for Immediate Consideration 

• Schedule and interview with Matthew Rose?  

• Send Matthew View email address on mykelly.com

• Your Microsoft Word Resume and any questions.? Please be sure to include which job and Location you are interested in.? 
  Looking forward to the conversation,
  Matthew Rose #1

8709308

Benefits of working as a Clinical Services Specialist in Washington DC:

● Excellent benefits
● Advancement opportunities
● Competitive salary