Customer service

Why Exela?

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job Posting: Customer Service Floater - 29198

Immediate Need, Direct-Hire, Office Service, Floater, Data Entry

Position Type: Full Time, Regular

Shift: M-F 9:00AM - 4:00PM

Pay: $16.00/hr

Job Summary: In this position we am looking for someone who exhibits leadership skills, can function Independently and has multiple skillset (Mail, Records, Reception). Local and out of state travel will be expected.

Job Summary/Objective

Fill in at multiple accounts for employees who are out on schedule and unscheduled leave, preforming a variety of duties.

Essential Functions and Responsibilities:

The right candidate must demonstrate agility and schedule flexibility. Assignments and dispatches can come at a moment’s notice. Perform a variety of duties in copy, print, scanning, mail, shipping/receiving, fax, reception, hospitality and records departments Lift heavy boxes, files, or paper when needed Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands in a high volume, production environment Adhere to business procedure guidelines and safety procedures Take direction from supervisor or site manager Maintain all logs and reporting documentation; attention to detail Perform other duties as assigned getting instructions on new assignments. Technical Qualifications Proficient computer/PC skills Locating, compiling and distributing requested files, documents and information Maintaining daily productivity logs in order to monitor department activities and work.

Qualifications

Required:

• H.S. diploma or equivalent
• Ability to read, write and speak English
• Required to work at computer for long periods
• Required to to stand, walk, simple grasp, reach with hand and arms.
• Required to regularly sit, talk or hear
• Required to possess close vision and ability to focus
• Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
• Repetitive motion is required; may require twisting/bending/climbing
• May lift up to 25 lbs. frequently
• Required valid driver's license
• May be required to drive
• Must have a flexible schedule for travel

Preferred:

• Previous Customer Service experience
• Repetitive motion is required: may require twisting/bending/climbing

Pay Disclosure:

'The pay range for this position starts at $16.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make accessible to any and all users. If you need assistance completing the application process, please contact us at .

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Pay Transparency Nondiscrimination Provision:

Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Mailroom: 1 year (Preferred)
• Computer literacy: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person