Customer Service

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Job Description - Customer Service

Watershed Car Wash

Watershed Car Wash is a NEW brand of Texas car washing earning the award of “Top 100 Companies to work for” three years in a row. We are the recipient of this award because we believe in building a strong culture. We’re currently looking for individuals that have a high capacity for customer service and serving others. Our desire is to create opportunities for career growth within our company as our locations are rapidly increasing in Texas and Oklahoma.

The CSR's primary role is to serve our teammates and our customers in the day-to-day operations of our express car wash. This looks like smiling/greeting every customer that comes on site, processing transactions, loading vehicles into the tunnel, and assisting both customers and teammates in any way possible. As a Watershed employee, we love to share our time, effort and knowledge with you to help guide you through our Developmental Career Plan. Whether you are just looking for a job, or the beginning of a career; our hope is that with time and experience you can grow with us individually and professionally. We look forward to meeting you.

Compensation

Compensation is $12.00-$15.00 + COMMISSIONS, most of our employees average an additional $2 per hour when considering their commission. Our best sales associates are currently on pace to make between $50,000 to $70,000 a year between commissions and hourly rate. Advancement through our Career Plan will create opportunities for additional income. Training is paid and we offer full benefits to our employees working 30+ hours a week.

Ideal candidates MUST:

-Be friendly and a team player

-Be on your feet most of your shift, working outdoors

-Be aware and attentive to surroundings

-Be able to climb up and down ladders

-No visible tattoos

-Clean-cut appearance

-16 years old+

Additional preferred skills would include:

-Mechanical aptitude

-Energetic

-Self-motivated

-Basic computer skills

Duties and Job Breakdown Percentages:

60% Customer Interaction

20% Site Upkeep (Cleaning/Maintaining)

10% Bending/Stooping/Twisting/Lifting

10% Opening/Closing Procedures

PHYSICAL DEMANDS:

In performing the duties of this position, the employee is frequently required to stand and walk throughout the workday; frequent use of hands, reach with hands and arms; climb or balance; stop, crouch, and kneel.

The employee must be able to work in damp and humid conditions. The employee must be able to work in outdoor conditions including inclement weather conditions.

The employee may have to lift and/or move objects up to 25lbs regularly and occasionally up to 50lbs.

Watershed Carwash is new brand of express car-washing earning the award of “Top 100 Companies to work for” three years in a row. We are the recipient of this award because we believe in building a strong culture within our company. Watershed is passionate about finding individuals that have a high capacity for customer service and serving others. Our desire is to create opportunities for career growth in management within our company as our locations are rapidly increasing across Texas and Oklahoma.

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