Customer Service

Fiesta Auto Insurance offers paid training and a chance for you to start a new career with a great team!

Whether your goal is to become an agent or are looking for a leadership role, we can guide you to reach your full potential and be successful in the Insurance and Tax Business.

If you are looking for an incredible opportunity to be a high-performing sales insurance agent and are passionate about providing exceptional customer service, Fiesta Auto Insurance & Fiesta Tax Service may be the right place for you to pursue a rewarding career. We are looking to hire highly motivated individuals who are willing to learn about the exciting insurance and tax industry and become a part of a growing company. Fiesta Auto Insurance has proudly served the Santa Rosa Area and California for over 20 years with insurance and tax preparation needs.

SUMMARY OF THE POSITION:

The customer service sales representative is responsible for the overall guest experience by developing professional relationships with customers, fulfilling our customer's insurance and tax needs, and providing world class customer service. At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and give you all the necessary tools to help you acquire your license in as little as 30-45 days.

COMPENSATION:

Hourly compensation varies for Experienced C-Tec Tax Preparers and Licensed Insurance Agents.

In addition to our hourly competitive wage, commission is also offered from $400-$1500. We are a customer-centric culture that embraces positive development.

BENEFITS:

We offer the following benefits to all full-time employees: Paid Training, Free Insurance Licensing and C-Tec Certification programs, Holiday Pay, Vacation Pay and more. Depending on your performance, we have opportunities to advance quickly.

DUTIES AND RESPONSIBILITIES :

• Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone
• Create an outstanding customer experience
• Communicate effectively to identify the best product or service to match the needs of the customer
• Meet and exceed monthly sales goals
• Develop and maintain business relationships with new and existing customers
• Provide marketing efforts to solicit and promote new business inside and outside of the retail store
• Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships
• Assist in other tasks and duties assigned by management

REQUIREMENTS:

• Must be fluent in English and Spanish
• High school diploma or equivalent
• Basic computer skills
• Previous retail sales and customer service experience is a plus, but not required.
• Excellent communication and effective problem solving skills
• Strong organizational and time management skills
• Professional, energetic, and positive attitude
• Availability of flexible scheduling to include days, evenings, and weekends
• Must be willing to work Saturdays and some holidays.
• Reliable transportation

MUST BE WILLING TO WORK ANY HOURS WITHIN THE SCHEDULE BELOW:

Monday-Friday: 10AM-7:00PM

Saturday: 10AM- 5PM

Sunday: by appointments

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