Customer Service

Customer Service Representative with Temp to hire opportunity

SCHEDULE -Monday – Friday,  8:45 AM – 5:15 PM with probable overtime due to closing procedures. 

PAY RATE - $17.50 per hour (Temp to Hire) 

JOB DUTIES:

-    Process new orders from Anzio which is our Customer Entry System (CES).

-    Process electronically merged orders from our website.

-    Answer telephones and respond to customer inquiries.

-    Match and ship bills of lading.

-    Learn the rules and regulations associated with shipping wine products.

-    Handle Amazon, FedEx, UPS deliveries and returns. 

-    Process labels.

-    Provide coverage in the Order Processing Department as needed.

-    Close out the end of day. 

JOB QUALIFICATIONS:

-    Reliable & Dependable.

-    Experience with Outlook, Word, and Excel. Experience with Anzio is preferred but not required. 

-    Excellent Communication skills

-    Ability to take constructive criticism. 

-    Ability to multi-task in a busy office setting.

-    Ability to handle stress and prioritize.

-    Extremely organized and detail oriented.

-    Previous experience with wine shipping is a plus.

-    Ability to Lift boxes from the office to the warehouse that vary in weight of up to 50 LBS and vice versa.

Visit or call us for more details

1355 W. Imola Ave, Napa, CA 94559

#NapaBranchCA