Customer Service Agent & Valet - Urgent Role

We are looking to hire a motivated Customer Service Agent & Valet to join our growing team at The L&R Group of Companies in Seatac, WA.
Growing your career as a Full Time Customer Service Agent & Valet is a great opportunity to develop excellent skills.
If you are strong in problem-solving, people management and have the right drive for the job, then apply for the position of Customer Service Agent & Valet at The L&R Group of Companies today!

We are seeking an outgoing, organized, and friendly customer service agent to join our growing team and provide top-notch service to our customers over the phone, in person, and using written communications. In this role, you will interact directly with our customers to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service.

 

WallyPark streamlines your travel with convenient, affordable airport parking. Our goal is to simplify and enhance the travel experience, so you can forget about parking and focus on what really matters. Reserve ahead or drive up to any of our locations. For peace-of-mind, we recommend you guarantee your space online or via our mobile app prior to busy holiday travel seasons. We have 10 locations in 8 U.S. cities, including Atlanta (ATL), Denver (DEN), Jacksonville (JAX), Los Angeles (LAX), Orlando (MCO), Philadelphia (PHL), San Diego (SAN) and Seattle (SEA). Find more location information under the “Locations” tab at the top of the page. 

 

Read more about our company by visiting our website:

Full Time Employee Benefits:

• A Comprehensive Benefits Package with Company Training
• Paid Holidays, Vacation, & Sick Time
• Medical, Dental, Vision and 401(k) savings plan
• Professional Development
• Growth Opportunities 
• Pay rate $18.53/hr

Part Time Employee Benefits:

• Paid Holidays
• Professional Development
• Growth Opportunities 
• Pay rate $18.53/hr

 

• HS Diploma or equivalent required.
• Valid Driver's License 
• Good Driving Record
• Cashiering experience, 1-2 years or more prefered.
• Able to calculate and perform basic arithmetic functions in the application of revenue accounting and cash accounting.
• Must have excellent verbal communication skills and basic computer skills.
• Must be able to work in a team environment.
• Able to lift 50lbs or heavier.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 

• Greet and be available to customer for customer service related issues.
• Possess positive customer service skills.
• Must be able to answer inquiries about all rates, services and promotions. 
• Utilize etiquette and professionalism during all customer interactions– phone or in person.
• Accurately process revenue transactions and receive payment by cash or credit card.
• Issue receipts, refunds, credits or change due to customers.
• Accurate data entry of valet claim ticket data.
• Ability to prepare necessary accounting reports, cashier shift reports, gas reports, service reports (where applicable) and any other required reports or forms.
• Compliance with company rules, policies and standard operating procedures.
• Able to troubleshoot in a fast paced environment.

 

L&R Group of Companies is an equal opportunity employer (EEO) and will hire and promote for all job requisitions fairly without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information; all of which that are protected by federal and state law. No harassment or forms of retaliation against any employee or applicant based on these characteristics will come about if an individual chooses to exercise their EEO rights.

Benefits of working as a Customer Service Agent & Valet in Seatac, WA:

● Company offers great benefits
● Opportunities to grow
● Advantageous package