Customer Service Ambassador

Who are we?

Synergy is a growing Marketing and Sales firm looking for someone to join the Customer Service team as a Customer Service Ambassador! Right now, we are looking for a candidate to move from an entry-level role in Customer Service to Management by this time next year. Our growth structure is simple: THERE IS NO SENIORITY! We take pride in growing organically and ensuring we provide training that matches our employee’s pace and learning style.

What is it like to work at Synergy?

• Our employees are our future. We want to coach them into success and we do not allow someone to be “bored” at work! There are always things to do and we are happy to rotate responsibilities so everyone gets the chance to participate.
• We maintain a high expectation and standard for our team. We only want to work with those who are hungry for personal and professional development and to lead others.
• We promote quickly because of our structure. Everyone receives the same training and we put equal efforts into everyone on our team.
• Diversity in our environment is what makes us special. We believe in training from the ground level so no prior experience is required from the applicant.

What would I be doing?

• Generate new accounts or maintain existing customer account
• Support the sales and marketing team by assisting in training, development, practicing, and participating in team-building activities
• Demonstrate high-level customer service skills and assist in any troubleshooting with the customer or client
• Communicate regularly to the Customer Service & Management team
• Assist in orientations when needed
• Responsible for tablet management 

What are the requirements?

• High school diploma or GED Equivalency
• Excellent verbal and written communication skills
• “Goal-getter” mentality
• A good student mindset, always willing to learn
• Brilliant work ethic and ability to multitask

Where do I apply?

• Press “Apply” below and submit a resume!

This position is an in-office role where someone would be required to commute to the office daily. 

Those with the following skills or experience should apply ASAP: Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

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