Customer Service Associate

Qualifications: Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge Responsibilities: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Benefits: Sign on BONUS for full-time employees Competitive base pay plus bonuses and commissions Employer-paid healthcare including medical, dental and vision plans 401(k) Paid time off for full time employees Employee referral bonus program Employee Assistance Program A flexible schedule for a better work/life balance In-depth product and service training A free massage, skincare or stretch service each month Discounts off all products