Customer service / data entry specialist

A leading Manufacturing company in Rhode Island seeks a detail-oriented and customer-focused Data Entry Specialist to join their team. In this role, you will be responsible for accurately entering and maintaining data related to customer orders, inquiries, and other relevant information. Additionally, you will provide support to their customer service team, utilizing SAP and Salesforce platforms to ensure timely and effective communication with our customers.

Company Highlights:

• Competitive salary offerings.
• Support for maintaining a balanced work-life harmony.
• Steady employment opportunities with potential for advancement.

Responsibilities for the Customer Service/Data Entry Specialist:

• Perform data entry tasks with a high degree of accuracy and efficiency.
• Enter and update customer orders, inquiries, and related information in SAP and Salesforce systems.
• Respond to customer inquiries and requests promptly and professionally.
• Collaborate with the customer service team to resolve issues and address customer concerns.
• Maintain organized and up-to-date records of customer interactions and transactions.
• Assist in generating reports and analyzing data as needed.
• Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

Qualifications of Customer Service/ Data Entry Specialist:

• Bachelor's degree preferred.
• Minimum of 3 to 5 years of experience with large ERP systems (SAP preferred)
• Exceptional attention to detail and accuracy
• Proficient in navigating digital platforms; skilled in Microsoft Office and Google Suite environments
• Advanced Excel proficiency

Salary:

$24-$28 per hour

S ubmit your resume today for immediate consideration!

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Please Note: City Personnel offers extended interview hours from 7 am-7 pm ** upon request

City Personnel, Inc. is a leading recruitment firm based in Providence, RI. With our extensive network and industry expertise in Rhode Island and Southern Massachusetts, we are committed to exceeding your expectations and helping you achieve your professional goals. Our experienced recruiters are dedicated to connecting exceptional individuals with outstanding companies in our community. Whether you are seeking temporary, temporary-to-permanent, or permanent positions, City Personnel works tirelessly to find the perfect job for you.

City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at .