Number of Applicants
:000+
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Customer Experience Manager, the Customer Service Representative is responsible for supporting the day-to-day operations of the CUIMC Facilities Customer Service Center by sustaining a two-way communications network between Facilities Management and members of the Columbia University Irving Medical Center academic and residential community. The incumbent will serve as the central point of contact for all inquiries directed to the Facilities Customer Service Center and identify customer needs, as well as respond to customer queries.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Other Requirements
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.
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