Customer Service Representative

Adecco is currently recruiting for a Customer Service Representative for a manufacturing business located in RIDC Park in Blawnox, PA. This is a temporary to permanent opportunity. Please Apply Now!

Job Duties include:

Processing of customer orders: fax, telephone and mail

Strong phone order processing skills

Verify orders for accuracy

Process all changes to orders as directed by management

Provide customers with pricing per container size, availability of product and shipping information

Maintain customer files, both electronic and paper, make corrections and update current files

Cross-reference product numbers with customer product numbers, maintain ship-to addresses, and review files for credit and tax exempt status

Set up new customers

Supply credit applications and copies of invoices upon customer request

Supply pro number, verbal tracking information and shipping information

Communicate with supportive operational departments such as Accounts Receivable, Credit, and Transportation in addition to the Sales force to resolve problems and exchange operational information to acquire and process customer orders and claims

Required skills:

Must be able to work independently with minimal supervision and strong ability to problem solve

Strong analytic and computer skills to coordinate department assignments and cross functional activities

Well organized and adept at handling multiple assignments with critical deadlines

Good communication skills and detail oriented

Experience/Education:

2 + years of customer service experience and/or 2+ years of additional education

Monday through Friday 8am to 5pm

Pay rate $19 to $21 per hour depending on experience

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements. Pay Details: $19.00 to $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.