Customer Service Representative

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Job Description - Customer Service Representative

We're looking for a service oriented, team centric individual

to join our retail banking team.

PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES:

  • Functions as Teller, receiving and processing transactions accurately and timely. Follows bank procedures when performing transactions on teller software, cash recyclers and other required equipment.
  • Cross sells and/or refers Bank products and services to specific customers through needs identification, maximizing profitable relationship.
  • Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies for self and other tellers. Maintains adequate cash and/or cash drawer limits as required by Bank policy.
  • Issues cashiers checks, money orders and bank checks. Processes incoming mail transactions and counts, wraps and bags coin.

See job description for further details.

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