Customer Service Representative - Hiring Immediately

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Job Description - Customer Service Representative - Hiring Immediately

We are searching for a motivated Customer Service Representative to join our productive team at Kane's Furniture Corporation in Melbourne, FL.
Growing your career as a Full Time Customer Service Representative is a great opportunity to develop productive skills.
If you are strong in persuasion, project management and have the right experience for the job, then apply for the position of Customer Service Representative at Kane's Furniture Corporation today!

We are searching for highly motivated individuals to join our Kane’s Family team! With 18 locations, our Distribution Center and Store Support Center located in Pinellas Park, we have career opportunities in store management, customer service, sales, visual merchandising, warehouse, and all the departments in support of our stores. There is plenty of opportunity right around the corner from you! Kane’s Furniture is a rewarding place to work because of our people. Our associates genuinely care about each other and are always ready to assist and work toward a common goal which is helping our associates achieve success and assuring our customers love their home!

 For nearly 75 years, Kane’s has been resilient in serving Central and South West Florida. Kane’s truly cares about our associates, finding health and wellness very important! Therefore we offer a variety of benefits to ensure health and happiness! We offer standard medical benefits, 401K, associate discount on merchandise, life insurance and many ancillary options tailored to you and your family’s needs!

We want YOU to grow your career with US! When you join Kane’s, no matter what the level or role, we will support your path to success in many ways. Kane’s has a proven track record of promoting our associates from within, so come join us!

 

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities :

  • Prompt recognition of internal and external customers.
  • Friendly and courteous when approached in person or on the telephone.
  • Resolve customer issues with minimal supervision.
  • Follows up with customers in a timely fashion.
  • Handles payments, financing and refunds within company guidelines.
  • Maintain accurate records by utilizing all available technology.
  • Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
  • Update and maintain all customer service reports and records.
  • Perform other duties as assigned

 

What we offer our Kane’s Team Members

  • Health Benefits to include Medical, Dental, Vision, Supplemental benefits, Telemedicine
  • 401k/Profit Sharing Plan
  • Vacation/PTO
  • Free Life Insurance
  • Furniture Discounts
  • Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
  • Career growth in all parts of the organization
  • Working with a fantastic team!
  • Compensation commensurate with experience

Qualified candidates will have a steady job history and 1+ year experience in a similar role. .

Please note that the work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.

Qualified candidates are encouraged to submit their resume by clicking the 'apply' button or may inquire and apply in person at our store :

 

Kanes Furniture LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V.


Benefits of working as a Customer Service Representative in Melbourne, FL:


● Company offers great benefits
● Opportunities to grow
● Competitive salary
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