We are hiring a confident Customer Service Representative to join our all-star team at MyKelly in Carmel, IN.
Growing your career as a Full Time Customer Service Representative is a great opportunity to develop excellent skills.
If you are strong in cooperation, teamwork and have the right mindset for the job, then apply for the position of Customer Service Representative at MyKelly today!
Kelly Services is seeking
Customer Service Representatives for a financial services company located in Carmel, IN.
Duration : Temp-to-hire
Pay Rate : $16/hr
Schedule : Mon – Fri 9:00am – 5:30pm (1 -2 Saturdays a month)
Responsibilities :
- Handle incoming borrower, agent, and lender calls with some supervision
- Handle incoming and outbound calls at a professional level
- Work the outbound call queue and the outbound max queue by making outbound calls or web verification
- Accurately compose written information for loan histories of customers
- Accurately verify, key, and/or memo insurance information
- Process insurance information received from agents, lenders, and borrowers on the internal tracking system
- Review insurance policies for compliance with lender requirements
- Distribute and exchange information with others
- Meet set goals and assigned workload expectations for productivity
- Mentor fellow co-workers as requested by supervisor
Qualifications :
- High school diploma/GED
- 1 year of related experience preferred
- Data entry and keyboard knowledge required
- Call Center experience preferred
- Strong attention to detail and organization skills required
- Ability to handle multiple tasks
- Ability to read and apply commonsense understanding to simple instructions, short correspondence, oral/written instructions and memos
- Ability to work independently in a fast-paced environment
- Strong problem solving and analytical abilities
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Benefits of working as a Customer Service Representative in Carmel, IN:
● Company offers great benefits
● Advancement opportunities
● Competitive salary