Customer Service Representative - Hiring Now

We are searching for a focused Customer Service Representative to join our exceptional team at NRG in San Antonio, TX.
Growing your career as a Full Time Customer Service Representative is a fantastic opportunity to develop productive skills.
If you are strong in teamwork, planning and have the right personality for the job, then apply for the position of Customer Service Representative at NRG today!

At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at . Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Job Summary:

 

The Administrative Assistant will provide administrative and general business support to assigned team handling a variety of functions to ensure that operations and internal and external customer needs are met.

 

Essential Duties/Responsibilities*:

 

• Provide overall administrative support as directed.
• Responsible for managing data files, scanning documents, creating folders and filing.
• Managing and/or assisting with invoicing, billing and mailing activities.
• Data entry.
• Interface with other internal departments in the resolution of retail business issues as required.
• Assisting assigned team and management with various duties as requested.
• Provided phone support for team and location as directed.
• Follows all company policies and procedures, including but not limited to safety.
• Other duties as assigned.

 

* Duties may vary by location.

 

Minimum Requirements:

 

• High School Diploma or GED. Relevant work experience may be substituted for education.
• 1+ year’s office and/or clerical experience.
• Relevant work experience may be substituted for education.
• General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook.
• Must be able to communicate in English effectively, both verbally and in writing.
• Ability to work overtime with little notice ; weekends hours may occasionally be required.

 

Preferred Qualifications:

 

• Completed college course work.

 

Additional Knowledge, Skills and Abilities:

 

• Customer service mindset.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Able to work in a fast-paced environment.
• Strong organizational skills, attention to detail and the ability to multi-task.
• Positive attitude and willingness to learn and be a part of a team.

• Ability to build positive relationships with customers, both internal and external.
• Willingness and ability to work collaboratively with all levels of the organization.
• Safety mindset and acceptance of a safety culture.

 

Working Conditions:

 

• Open office environment.
• Fast-paced environment.

 

Physical Requirements:

 

• Frequently performs tasks requiring bending at the waist, kneeling or crouching.
• Must be able to adhere to long periods of standing, walking or sitting.
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception.
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others.
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad.
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.

NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability

EEO is the Law Poster (The poster can be found at )

Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

Benefits of working as a Customer Service Representative in San Antonio, TX:

● Company offers great benefits
● Advancement opportunities
● Competitive salary