Customer Service Representative III

Build your future with Volt!
Volt is immediately hiring for a Customer Service Representative III at Portland, OR.
As a Customer Service Representative III, you will:

• The Customer Service Dispatcher schedules equipment and dispatch drivers for movement of materials. Support sales in requesting and compiling pricing and distributing load pickups to various contracted haulers. Duties may include using radio, telephone, and computer to transmit assignments and compiling statistics and reports on work progress.
• Schedule and dispatch drivers and equipment to appropriate locations according to customer requests, route specifications and plant needs using route sheets and telephones.
• Communicate with maintenance and arrange for necessary repairs in order to maintain equipment.
• Relay work orders, messages, and information to or from drivers and supervisors using telephones or two-way radios.
• Confer with customers, supervising personnel, and sales in order to address questions, problems, and requests for service and equipment.
• Prepare daily work and run/route schedules.
• Receive customer/sales service requests and prepare route assignments.
• Oversee all communications within specifically assigned territories.
• Monitor personnel and/or equipment to maximize service and schedules.
• Record and maintain files and records of customer requests, or services performed.
• Determine amounts of vehicles and drivers required according to customer requests or route specifications.
• Ensure timely and efficient movement of materials according to work orders and schedules.
• Order supplies and equipment and issue them to personnel as needed.

This is a Full-Time Contract opportunity.
Schedule: 7 AM – 4 PM
The Ideal Candidate will have:

• Intermediate user of MS Excel and other MS Office Suite products.
• Ability to multitask.
• Dispatching and scheduling multiple truck routes efficiently, while maximizing customer needs.
• Clerical skills: documenting information correctly, data entry, file management.
• Communication skills: Answering phones, and returning emails on time, in a professional manner.
• Experience in manufacturing or similar industries.
• Experience in fleet management.

Payrate Range in Between - $20 - $25/hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please or call . Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Volt is acting as an Employment Agency in relation to this vacancy.