Customer Service Representative - Immediate Start

We are searching for an expert Customer Service Representative to join our exceptional team at DHL Group in Sturtevant, WI.
Growing your career as a Full Time Customer Service Representative is a terrific opportunity to develop competitive skills.
If you are strong in communication, persuasion and have the right experience for the job, then apply for the position of Customer Service Representative at DHL Group today!

Attention CSR’s, DHL Supply Chain is looking for you!

Work Safe. Work Smart. Work Now.

Our Sturtevant location is looking to hire a Full-Time Customer Service Representative

- Start at $19.40 an hour for 1st Shift (9am to 5pm)

- Excellent health benefits starting on your 30th day, and at very low cost to you

- 401(K) with generous company match

- Paid vacation

- Paid holidays

- Tuition reimbursement program

- Great growth potential

JOIN US AND FIND OUT WHY DHL SUPPLY IS THE WORLD’S LEADING LOGISTICS SOLUTIONS PROVIDER!

Role Purpose :

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities :

• Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
• Maintain customer records and update account information.
• Maintain financial accounts by processing customer adjustments.
• Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.

Required Education and Experience :

• High School Diploma or Equivalent
• 0-12 months of system, data entry or reporting experience
• 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

Benefits of working as a Customer Service Representative in Sturtevant, WI:

● Excellent benefits
● Opportunities to grow
● Competitive salary