Customer Service Representative (remote) - Urgent

We are on the lookout for a competitive Customer Service Representative (remote) to join our awesome team at Kalsoft in Miami, FL.
Growing your career as a Full Time Customer Service Representative (remote) is a fantastic opportunity to develop relevant skills.
If you are strong in adaptability, planning and have the right mindset for the job, then apply for the position of Customer Service Representative (remote) at Kalsoft today!

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanour

Excellent written and verbal communication skills

Benefits of working as a Customer Service Representative (remote) in Miami, FL:

● Learning opportunities
● Advancement opportunities
● Competitive salary