CUSTOMER SERVICE REPRESENTATIVE - Urgent

We are hiring a hardworking CUSTOMER SERVICE REPRESENTATIVE to join our high calibre team at Laarnie Soma State Farm Agency in Seattle, WA.
Growing your career as a Full Time CUSTOMER SERVICE REPRESENTATIVE is an incredible opportunity to develop productive skills.
If you are strong in communication, project management and have the right initiative for the job, then apply for the position of CUSTOMER SERVICE REPRESENTATIVE at Laarnie Soma State Farm Agency today!

We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in peoples lives. As a Licensed Insurance Sales Representative you will be part of a team that is helping to grow the revenue of the office by offering products that people need for their security and peace of mind. Our newest Licensed Insurance Sales Representative will pursue and respond to the requests and needs of prospects and current clients who need insurance. As a Licensed Insurance Sales Representative you will be trained to act as a consultant for businesses and families, evaluating needs and recommending the most appropriate means of meeting those needs.
Benefits

Paid Holidays

Base Salary with Commissions 

Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Work Schedule

Responsibilities

• Meet new business production goals and objectives as established.
• Solicits for new business via telephone, networking, and other lead sources.
• Develop insurance quotes, makes sales presentations, and closes sales.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Maintain knowledge of new products.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Maintain client relationships with follow up phone calls.
• Claims follow up calls.
• Cold call, direct email and perform other lead generation activities.
• Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.
• Educate clients on the insurance policies that best suit their needs

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Must have ability to multi-task.
• Professional phone etiquette.
• Follow through and exceed current and prospective client expectations.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Property & Casualty insurance license is required.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Life & Health Insurance license required.
• Strong communication skills, both oral and written.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Strong communication and negotiation skills.
• Minimum 1 year prior sales experience preferred.
• Bilingual, fluent in both English and Spanish is beneficial.

Benefits of working as a CUSTOMER SERVICE REPRESENTATIVE in Seattle, WA:

● Excellent benefits
● Opportunities to grow
● Attractive package