Customer Service/ Sales Assistant

Job Title: Customer Service/Sales Assistant Location: Charlotte, NC (Zip Code: 28227) Salary: $45,000 - $70,000 per year, depending on experience. Please send salary requirements. Employment Type: Temp to perm or Direct Hire About Us:
We are expanding our team in Charlotte, NC, and seeking dynamic individuals to join our sales team. Our company specializes in providing material handling solutions, and we are committed to delivering exceptional service to our customers. If you have a knack for understanding customer needs and enjoy providing solutions, we want to hear from you! Position Overview:
As a Customer Service/Sales Assistant, you will play a vital role in supporting our sales team and maintaining relationships with our existing customer base. You will be responsible for assisting customers with inquiries, identifying spare parts needs, and providing quotes. Additionally, you will collaborate with our Accounts Receivable/Accounts Payable team to process orders and support the sales team with original equipment quotes. Key Responsibilities: Capture and review customer inquiries to determine needs.
Communicate directly with customers to address their concerns and provide solutions.
Identify and quote spare parts to support existing customer base.
Assist in creating and maintaining Spare Part Pricing.
Interface with AR/AP to process orders efficiently.
Support the sales team with original equipment quotes.
Increase activities to reach existing customer base.
Skills and Qualifications: 1-3 years of experience in a customer service or sales role.
Excellent written and oral communication skills.
Technical proficiency to understand and guide customer needs.
Proficient in Microsoft Office Suite, particularly Excel.
Experience with QuickBooks business system preferred.
Ability to organize and structure digital files effectively.
Strong ability to work efficiently both independently and in a team environment.
Self-starter with a proactive approach to tasks.
Experience with SmartSheet is a plus.
Room for Growth:
We offer room for growth and advancement within our organization for individuals who demonstrate initiative, dedication, and exceptional performance. AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.. The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Additional Skills

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