Customer Service/Collections Representative

Customer Service / Collections Representative

Auburn Hills-based law firm is looking for a detail-oriented and self-motivated individual with excellent communication and negotiation skills for a customer service/collector position.

Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace and handle a wide variety of customer service call situations.

Applicant Requirements:

• Comfortable with PC-based applications such as the Internet and an auto-dialer.
• Excellent communication, analytical, negotiation, and organizational skills.
• Ability to maintain a professional tone during all call situations.
• Desire to work and excel in a team environment.
• Strong attention to detail.
• Excellent data entry skills.
• Excellent basic math skills.
• Goal-oriented.

Job Requirements:

• Minimum experience preferred: 2+ years in Customer Service or collection type role.
• High school diploma or GED required.

We currently offer the following for this position:

• Competitive hourly wage.
• Bonus program.

Equal Employment Opportunity :
Our firm is committed to equal employment opportunities.

Drug Testing/Background Checks :
Prior to hiring a background check and drug test is required.

Benefits :
The Firm offers a competitive benefits package to all eligible employees, employer-paid life insurance, and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process. Please send resume to