Customs & Trade Manager

A career in our Tax Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

You’ll focus on all aspects of duty and trade strategy regulatory planning, dispute resolution, and trade automation. Our team helps our clients to develop insightful customs and trade planning and implementation strategies which are targeted to reduce customs and trade liabilities, while integrating regulatory compliance processes into business operations. You’ll focus on helping clients with business transformation that ultimately helps advance their business goals. 

Job Requirements and Preferences : Basic Qualifications : Minimum Degree Required :
Bachelor Degree Minimum Years of Experience :
8 year(s) Certification(s) Required :

Customs Brokers License

Preferred Qualifications : Degree Preferred :
Master Degree Preferred Fields of Study :
Business Administration/Management, Economics, Finance, Supply Chain Management, Data Processing/Analytics/Science Preferred Knowledge/Skills :

Demonstrates extensive knowledge and understanding of US Customs and Border Protection procedures and regulatory framework, as well as associated documentary requirements. Demonstrates extensive knowledge of the analysis of client internal control practices and evaluation of client compliance with import control regulatory requirements. Demonstrates broad knowledge of international trade and US Customs issues, such as Harmonized Tariff Classification System, ECCN, customs valuation, preferential trade agreements, Duty Drawback and trade operations. Demonstrates extensive level abilities identifying and addressing client needs by:

• Building, maintaining, and utilizing networks of client relationships and community involvement;
• Analyzing client internal control practices and evaluating client compliance with import control regulatory requirements;
• Communicating value propositions; and,
• Managing resource requirements, project workflow, and project economics.

Demonstrates extensive abilities and/or a proven record of success as a team leader by:

• Supervising teams to create an atmosphere of trust;
• Seeking diverse views to encourage improvement and innovation;
• Coaching staff including providing timely meaningful written and verbal feedback; and,
• Utilizing experience as customs and trade technical business advisor, including developing new relationships, making introductions to sell new services and doing so with a "One Firm" service mindset.

Demonstrates extensive level knowledge of automation & digitization in a business environment including but not limited to: 

• Innovating through new and existing technologies, along with experimenting with digitization solutions; 
• Working with large, complex data sets to build models and leverage data visualization tools to provide insights to clients; and, 
• Utilizing digitization tools to reduce hours and optimize engagements. 

Learn more about how we work: PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: