Desktop support specialist

Full job description

Arthur Grand Technologies is currently seeking a highly motivated and skilled Desktop Services L2/PC Refresh for one of our clients.

Role: Desktop Services L2/PC Refresh

Location: Maine

Duration: Long term Contract

Job Description:

• Relevant Experience: 5+yrs. Qualification: Bachelors / Masters / Equivalent
• Basic Desktop support or Helpdesk candidate will work for this position

Key Skills Required:

Required Skills / Qualifications:

· Good Command on SCCM 2012 or later versions

· Experience in Handling Windows Imaging Project

· Good Command on ImageX or DISM tool, Dell Kace

· Microsoft Deployment Toolkit (MDT 2013) ,WDS,ADK, WAIK, Windows Imaging and Configuration Designer

· Application Compatibility Toolkit

· Windows System Image Manager

· OSCDIMG,BCDBoot,etc

· Windows Reinstallation Environment

· User State Migration Tool(USMT)

· Windows 7/8.1/10/2008R2/2012R2

· Backup and Disaster Recovery Solutions

· Networking concepts including IP addressing, DHCP, DNS, etc

Soft Skills

· Excellent communication and conversation skills (Verbal and Written)

· Good documentation skills

· Good working knowledge of MS OFFICE (Including MS Project and Visio)

· Should have a great customer handling skills

· Able to handle unforeseen situations

· Ability to communicate technical issues clearly in person, on the telephone and in written documents

· Good problem analysis and problem solving skills

· Strong customer focus and good teamwork skills

Other Skills / Experience

· Experience in Linux/Unix platforms installation & imaging.

· Experience in software development, processes, and methods

· QA/Software Testing/Troubleshooting experience.

· Years of Experience

· Relevant 5-7 Years

· Certification requirements

· Preferred to have 70-680,70-698,70-697,70-698,70-689,70-692,70-687,70-688

· Compulsory MCSE/MCITP/MCSA/MCTS

· Preferred to have 70-401(SCCM 2007) or 70-243(SCCM 2012)

About Arthur Grand Technologies:

Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team, please send your resume to for immediate consideration.

Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

Best regards,

Indhu

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Type: Contract

Experience level:

• 2 years

Schedule:

• 8 hour shift

Work Location: In person