Detailing Technician

Are you driven by customer satisfaction and have a passion for the auto industry? Join our dynamic team at On The Spot, where excellence and innovation drive our services. We're on the lookout for a dedicated Detailing Solutions Manager who's ready to leave their mark on the auto detailing industry. This is your chance to thrive in a role that values professionalism and customer-centric practices. Company Culture:

At On The Spot, you will become part of a team that values Resilience , maintaining a steadfast dedication to excellence regardless of outside challenges. Consistency in exceeding customer expectations is the backbone of our service. We take pride in offering inspiration to our teammates and recognizing individual worth and achievements while opening doors for growth. We begin our service with insight , listening attentively to the unique needs of each client before offering tailored solutions. Our harmonious solutions ensure that we operate as a unified team, with every member holding equal importance.

Responsibilities:

As the Detailing Solutions Manager, you will:

• Exemplify and uphold our company's core values, presenting a professional image in all interactions.
• Comply with uniform standards, including wearing branded clothing and appropriate attire.
• Ensure adherence to all relevant safety and detailing procedures, maintaining industry-leading standards.
• Deliver exceptional detailing experiences by actively listening and responding to customer needs.
• Fulfill all service requirements to meet On the Spot's high-quality expectations using approved methods and equipment.
• Identify and propose additional services tailored to clients' specific vehicle conditions and usage patterns.
• Conduct comprehensive pre-service vehicle inspections, documenting any existing issues and actions to be addressed.

Qualifications:

The ideal candidate will possess:

• Outstanding customer service skills to deliver unparalleled customer experiences.
• Proven leadership talents for mentoring team members and reinforcing company practices.
• Independence in executing duties and making informed decisions.
• Strong organizational abilities to efficiently handle scheduling, tasks, and routing.
• Proficiency in using technology, including company software and apps.
• A valid driver's license with a clean driving history.
• Effective communication skills to liaise with customers, colleagues, and management.

Compensation:

We offer a competitive hourly wage with commission incentives for upgrades and specialty work. Professional growth and advancement training is provided within the company and available to all who ask.

Additional Benefits:

• A path to professional development with comprehensive training.
• Health, Dental, and Vision insurance packages to support the well-being of our employees.
• A 401k plan to aid in planning your financial future.
• Unsurpassed opportunity for career advancement for employees eager to excel and grow with our brand.

Work Environment:

• The role is set in a lively, fast-paced environment that operates in all weather conditions.
• Requires a balance of indoor and outdoor work involving considerable physical labor and meticulous attention to detail.
• Expect a team-centric atmosphere where quality and client contentment are at the forefront.
• Commitment to maintaining a professional and safe workplace is imperative.

We invite you to apply to become an essential part of our team and contribute to our mission of delivering exceptional detailing services. If you are eager to take on new challenges and make a significant contribution to our team, submit your application today!

Note: We are an equal-opportunity employer and are dedicated to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Auto detailing is a process that many car owners choose to keep their vehicles looking clean and new. There are many auto detailing services out there, but On the Spot has set itself apart from the competition by providing an innovative platform that allows employees to have more freedom and flexibility while still achieving the company's goal of 5-star service. We firmly believe that auto detailing should be an enjoyable experience for both our employees and customers, which is why we go above and beyond to provide top-notch service. If you're looking for a company that will give you the freedom of running your own mobile detailing van or leading your own department the way you want without the headaches and fear of running your own business, look no further than On the Spot. What are some of the resources that On the Spot offers its employees? Some of the key resources that On the Spot offers its employees include clear goals and objectives, training, and support from management. By setting clear goals and providing employees with the necessary training and support, On the Spot allows its employees to be successful in their departments while giving them the freedom to work in their own way. This approach has helped On the Spot to become an industry leader in auto detailing, and it is something that you can benefit from if you choose to join our team. What are other benefits? On the Spot also offers a number of career level benefits to its employees, including paid time off, sick leave, health and dental coverage, continuing education, a rewards program, and free breakfast. These benefits are designed to help employees stay healthy and happy while working for On the Spot. How we maintain full-time work year round! Working in the auto detailing industry can be a challenging but rewarding experience. On The Spot, however, understands the challenges that employees face and takes measures to ensure that they are taken care of and stay working during the summer and winter months. Times when other detailing companies are usually short on work due to weather. The summer can be difficult because of the heat, and the winter can be difficult because of the cold. On The Spot, however, provides its employees with heated and air-conditioned vans to help them stay comfortable while working. On the Spot also provides uniforms that match the season, which helps employees stay comfortable in warmer and colder temperatures. Sometimes however it is just too cold or hot to work outside. On The Spot also has two fixed locations for residential clients to bring their vehicles to as well as commercial contracts that provide indoor locations where their services can be completed, allowing us to work indoors even when it is too hot or cold to work outside. This allows us to maintain a full-time workforce year round, no matter what the weather is like. Ok, Ok, but what about the pay? On the Spot's pay structure is designed to be competitive at entry level and well above the average for experienced detailers. We also provide employees with the opportunity to earn bonuses and commissions. This allows employees to earn additional income based on their hard work and dedication. In Summary On The Spot provides: Full time work in a typically seasonal industry Competitive wages with bonus oppurtunity Career level benefits Freedom to make choices and run your own team or mobile detailing unit Travel opportunities Advancement oppurtunities Real support from a team that wants to see you succeed If you're looking for a challenging but rewarding job in auto detailing, On The Spot is the right choice for you!