Director, Professional Services Consulting - Get Hired Fast

We are searching for an energetic Director, Professional Services Consulting to join our dynamic team at UKG (Ultimate Kronos Group) in Montgomery, AL.
Growing your career as a Full Time Director, Professional Services Consulting is a terrific opportunity to develop useful skills.
If you are strong in communication, presentation and have the right drive for the job, then apply for the position of Director, Professional Services Consulting at UKG (Ultimate Kronos Group) today!

Director, Professional Services Consulting

General Information

Ref #:

20230031687

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

USA - USA - Remote

Description & Qualifications

Description

UKG is seeking a customer-focused individual to lead a group responsible for a portfolio of customer implementations of our full suite HCM solution. This group is focused on the Enterprise customer segment, which handles large, complex customers with employee populations of 2,500 and above within North America or globally. The Director, Professional Services Consulting owns the overall project delivery, customer experience, and financial results of their portfolio. This role serves as the Executive Sponsor for key accounts within their portfolio and is the escalation point for customer executives. The Director manages other leaders and is responsible for their growth and development as well as those in their organization. The Director collaborates with other leaders to help design and execute UKG strategy within Global Delivery Services.

Responsibilities:

The Director owns the overall customer experience through implementation for each customer in their portfolio

Provides strategic direction and leadership to their managers and other individual contributors in their reporting structure

Serves as the point of escalation above the Manager as needed. Responsible for negotiating and resolving escalated issues that arise during the implementation.

Serves as the Executive Sponsor for UKG on high-profile projects as needed. Builds relationships and engages with C-Level and VP Level customer executives to ensure project oversight and success.

Accountable for meeting company financial metrics and performance targets across their teams and area of responsibility.

Identify opportunities to improve process or results and provide the leadership to create and deliver on new strategic initiatives.

Responsible for the success of their portfolio working with both their own leaders and those reporting into other groups in a matrix structure

Responsible for hiring, development, and performance management of their leaders

Partners with Sales to assist with closing new business

Qualifications

Strong leadership presence with excellent communication, customer service, and consulting skills

Has broad experience and knowledge across domains

Success managing a portfolio of complex HCM implementations

Skilled at building and managing relationships with customer executive leadership

Strong people leader with experience hiring and developing team members

Organized, responsive, results driven with ability to think strategically and be a change agent

General business acumen

Bachelors degree or equivalent experience

MBA, PMP certification preferred

Up to 25% Travel required

#LI-Remote

Company Overview

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster ( and its supplement .

View the Pay Transparency Nondiscrimination Provision (

UKG participates in E-Verify. View the E-Verify posters here ( .

Colorado and New York Pay Law

The pay range for this position in Colorado & New York is $135,200 to $178,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKGs comprehensive benefits can be reviewed on our careers site at .

This information is provided per the Colorado Equal Pay for Equal Work Act.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email View email address on click.appcast.io.

Benefits of working as a Director, Professional Services Consulting in Montgomery, AL:

● Excellent benefits
● Opportunities to grow
● Attractive package