Dispatcher - Home Services

Job description

Looking to  TRADE up to a better opportunity?  Academy Air is looking for someone self-motivated with a positive attitude to join our growing and dedicated  Team .

 

At our heart, we are a small business, dedicated to doing the best we can for our clients, team members, and community. We are located right in the St. Louis and St. Charles communities and the quality of service we provide will not be beaten.

 

What’s in it for YOU:

 

Pay: $18 - $20 / hourly.

 

Schedule

• Monday - Friday, Day Shift
• Flexible schedule
• 5 Days on 2 Days off
• Lunch break 

Benefits

• 100% Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

 

Responsibilities :

• Receive emergency and non-emergency calls and record significant information as necessary
• Knowledgeably prioritize calls according to importance and urgency
• Monitor field technicians in order to effectively prioritize their schedules and use of time
• Schedule appointments with clients using the right tech/right call guidelines
• Data entry into the computer system to track calls and client information as necessary

Qualifications:

• Previous dispatching experience (Must Have) Bonus if in the home services industry
• Strong attention to details
• Conscientious, team player
• Honesty integrity, quality craftsmanship and a good attitude

 

Ability to commute/relocate:

 

• Hazelwood, MO 63042: Reliably commute or planning to relocate before starting work (Required)