Event Customer Service Representative

We are seeking a dedicated Event Customer Service Representative to join our team and contribute to the success of our clients' products through preplanned local events. Working closely with our Event Coordinators, this position aims to increase product availability and awareness, creating engaging and positive experiences for consumers.

Core Responsibilities:

• Serve as the voice and face of the brand at events
• Effectively answer questions and inquiries from consumers after training in each brand and product line
• Provide demonstrations, samples, and promotional materials to interested customers
• Assist customers in filling out order or registration forms at promotions
• Have a full understanding of pricing and provide approximate quotes for product packages
• Keep detailed records of event traffic, common questions, and complications for continuous improvement of customer service

Qualifications:

• Excellent customer service skills; experience in direct customer service at events is a plus
• Strong organizational and time management skills
• Ability to work independently and within the Event Team
• Represent a professional, positive, and enthusiastic demeanor to customers and team members
• Flexibility to work designated schedules, including evenings and weekends for events
• Ability to thrive under pressure in a fast-paced, high-volume environment

Seize this exciting opportunity and be part of creating memorable brand experiences at local events. Apply now to join our dynamic team as an Event Customer Service Representative!#LI-onsite