Job summary Commissioning, installation, and repair of machines
Customer training and support
Travel to customer sites and maintain relationships
Job seniority: associate level
Responsibilities • Commissioning, installation, set up, training of new and old machines
• Customer operator & maintenance training
• Field repair and maintenance
• Hotline service and desk service support
• Organize storage and warehousing of spare parts
• Travel to customer sites and report service activity
• Establish and maintain customer relationships
• Provide technical solutions and advice to customers
Requirements • More than 2 years experience servicing EDM machines
• Mechatronic background
• Ability to read electrical, hydraulic, pneumatic, and mechanical drawings
• Capable of electronic diagnosis to circuit board level
• Knowledge and experience with CNC and software
• Education in Mechatronic, Industrial mechanics, or Industrial electronics
• Good communication and organizational skills
• Discipline, self-driven, can-do attitude
• Residence near office preferred
• Availability to travel
• Knowledge of the Spanish language is a plus
Key Skills Needed • Mechatronic background
• Ability to read technical drawings
• Electronic diagnosis
• CNC and software experience
• Good communication skills
• Organizational skills
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