FIELD TEAM MANAGER Location: Honolulu Hawaii Full-Time Pay: $55k base + $5-$10k bonus potential Are you a manager that loves hands on work and staying physically active? As our Field Team Manager you will be responsible for leading the moving team in the field, as well as assisting with operations duties in the office. This position will split their time 50% in the field and 50% in the office. Field Duties (50%):
Lead by example in the field - achieve expectations set out for movers while ensuring high-quality execution of company policies and procedures
Monitor and ensure successful completion of jobs
Drive and continuously develop a positive culture among the moving team
Oversee training and help to develop employee’s professional skills in areas such as customer service, profitability, and safety
Office Duties (50%):
Oversee day to day operations
Assist with the creation of the daily/weekly schedule
Actively manage the team to help them achieve their target KPIS
Complete end of day paperwork
Monitor customer satisfaction, proactively addressing any issues that arise
Requirements:
Must have a valid driver's license & clean driving record
Must have 1+ year of moving experience
Experience leading and motivating teams to achieve exceptional customer experiences
Active & Energetic - enjoys physical work and motivated to lead the team to success in the field
Strong desire to help others excel and meet weekly goals
What you’ll get:
Paid Training
Bi-weekly pay with the opportunity to earn an extra $5-$10k in bonuses!
Great Culture . Our Move crew is great. We work hard, have fun, and take pride in helping customers. You’ll build friendships and we put on social events too.
Rewarding . Moving is stressful for people, so when we show up, uniformed and happy, the relief we bring is really rewarding. You're an important part of coordinating this. You’ll see.
Great Owner . You Move Me is owned and run by a great local business leader that cares about employees succeeding in a positive work environment.
Growth opportunities . Great people can advance with us.
We offer performance-based promotions to new roles and/or higher compensation.
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