Financial Customer Associate

Job Description: Customer Service Representative Are you eager to embark on an exciting career journey in the financial industry? Join a dynamic team dedicated to providing exceptional customer service and shaping brighter financial futures. Located in Covington, KY, our company, a leader in the financial services sector, is seeking passionate individuals to join our Customer Service team. This role offers a blend of remote and on-site work, fostering a collaborative and supportive environment for professional growth. What We Offer:
- Comprehensive benefits package including Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, and more.
- Opportunities for career advancement and skill development.
- A welcoming and inclusive work culture committed to your success.


Responsibilities:
- Engage with customers to address inquiries, provide guidance, and assist with financial transactions.
- Cultivate strong customer relationships through effective communication and empathetic support.
- Collaborate with team members to ensure timely and satisfactory resolution of customer issues.
- Continuously expand knowledge of financial products and services to better serve customer needs. Qualifications:
- Excellent communication skills with a knack for building rapport.
- Strong problem-solving abilities and adaptability to diverse work environments.
- Self-motivated team player with a positive attitude and eagerness to learn.
- Typing speed of at least 40 words per minute and proficiency in English grammar.


Benefits of Joining Us:
- Structured onboarding and training program to equip you with the necessary skills.
- Recognition and rewards for your achievements as you progress in your role.
- Dedicated career coaching to support your professional development and career path exploration. Schedule:
- Monday to Friday, with flexible shifts between 8:30 am to 8:30 pm EST. Company Overview:
Join a respected company committed to empowering individuals and organizations to achieve financial well-being. We value diversity, inclusion, and work-life balance, offering flexible work arrangements to accommodate personal and professional needs. Join Our Team:
Discover endless opportunities for growth and fulfillment at our company. Apply now to embark on a rewarding career journey with us. The company is an equal opportunity employer. We are dedicated to fostering an inclusive workplace environment and encourage individuals of all backgrounds to apply. Accommodations for applicants with disabilities are available upon request.
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year