Floor Manager

A Floor Manager is a retail sales worker who is responsible for coordinating the sales department, supporting management, and ensuring sales quotas are reached.

• May Perform turn-key duties - open and close the store
• Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance.

• Customer satisfaction and answering customers' questions.
• Stocking shelves, setting up displays, ringing up merchandise and sales, and performing cleaning duties.
• Providing sales staff with constructive feedback and assisting staff to solve any problems.
• Maintaining inventory, filling out paperwork, and possibly tasking sales workers with the buying of more supplies.
• Maintaining positive customer relations.
• They have an in-depth understanding of all company products and services, and the skills and industry knowledge required to sell them.

Reports To: Store Manager

Hours: Full-Time (32-40 hours/week)

Weekends: Every Other

Hours: Days, evenings, and weekends

Overall Job Description: Lead, train and oversee the assigned departments and staff. You will help to lead a team of 4 to 10 retail sales staff. Job requires a self starter, self manager and someone who see task through to completion. You should have working knowledge of retail sales floor security to combat shoplifting. You will need to have an above average set of customer service skills that include how to handle customer's questions. If you thrive in a team setting and you can be the team member that everyone respects this will be an easy job. You must have excellent communications skills, both written and oral. Experience with POS and cash handling is helpful. Most importantly you must want to see the company thrive and succeed.

Duties:

• Assist store manager in training sales staff
• Oversee the proper handling of products
• Maintain Inventory Levels
• Assist and oversee the cleaning & organization of departments
• Work directly with customers to close & increase sales
• Possibly Open and Close the business (turn-key)
• Sales floor merchandising and displays
• Organize sales floor and store room areas

Requirements & Skills:

• High school or GED or higher education
• College education desired but not required
• Firm understanding of MS Outlook & MS Office
• Above average written and verbal communications skills

Beneficial Skills:

Working knowledge of retails sales, department management, and construction and trade industry apparel such as FR clothing, steel vs composite toe work boots, and other work wear.

Drug-Free EOE Employer

Key things we will be expecting:

The best customer service

Dependability

Work well with others

Uphold Company Policy

Trustworthiness

Organized

Product Knowledge

Cash Register knowledge (POS)