Food & Beverage Server

Food & Beverage Server

Flint Hills National Golf Club

Reports To: Service Captains, Assistant General Manager

Works With: Prep Cooks, Line Cooks, Stewards, Bakers, Service Captains, Office Manager

Supervises: No supervisory duties are included in this position.

Education and/or Experience Requirements:

• High school diploma or GED.
• Minimum two years of comparable hospitality/customer service/food and beverage experience.
• Experience working in a fast-paced environment and capable of multitasking effectively.
• Strong communication and organizational skills.
• Ability to read, write, and execute basic math skills.

Job Knowledge, Core Competencies, and Expectations:

• Greet and acknowledge members and guests.
• Maintain knowledge of our a la carte menus, wine/spirits lists, and banquet offerings.
• Learn and remember member names and preferences.
• Demonstrate high personal standards of hygiene, cleanliness, and safety.
• Follow all state and local health and food safety regulations.

Job Summary:

Flint Hills National Golf Club is seeking enthusiastic, professional, and service-oriented individuals to join our team! We currently have openings for both part-time and full-time servers to work in our Clubhouse member dining area.

Our dining areas are open six days a week (Tuesday – Sunday) for breakfast and lunch only (8:00 AM – 4:00 PM, sometimes opening at 7:00 AM). Servers at Flint Hills National Golf Club are responsible for providing consistent, excellent food and beverage service to Club members and their guests. Servers at Flint Hills National are expected to:

• Be able to work independently and cohesively as part of a team.
• Promote an attitude of teamwork and volunteer to assist other team members both on the floor and with any assigned tasks.
• Complete all daily and weekly opening/closing side work.
• Attend all staff meetings and trainings.
• Learn and develop proficiency with JONAS point-of-sale system.
• Follow and adhere to Flint Hills National service standards and consistently strive to provide world-class service and experiences.
• Train and assist in other areas of the Club as needed.
• Present menus to members and guests and take orders, being willing and confident to answer questions and make personal recommendations.
• Learn and maintain knowledge of menu items, including beverage and banquet offerings.
• Manage their tables, paying constant attention to cleanliness and order.
• Communicate with members and teammates professional and handle any complaints/problems with a positive attitude.
• Complete other appropriate work assignments as requested by supervisor(s).

We offer a competitive hourly wage ( no tipping environment ) that allows our staff to focus on providing exceptional service without the stresses of a traditional restaurant. All team members are offered free parking, free uniforms, free meals, golf benefits and discounts in our Pro Shop, holiday/vacation pay, health benefits, 401(k) matching, and more! Not to mention a fun and supportive workplace!

Part-time hours: 20-30 hours/week. Must be able to commit to at least two (2) consistent shifts per week.

Full-time hours: 32-40 hours/week. Potential for occasional overtime hours.

Licenses and Special Requirements:

• Of legal age to serve alcoholic beverages (21+) required. This is key for this role. Any candidate under age 21 need not apply.
• Food safety certification (e.g. ServSafe) preferred.
• Alcohol safety certification (e.g. TiPS) preferred.

Physical Demands and Work Environment:

• Required to stand for long periods and walk, climb stairs, balance, scoop, kneel, band, stretch, twist, and reach.
• Push, pull, or lift up to 50 pounds.
• Work in potentially hot, humid, and noisy environment(s).
• Perform job functions and assigned tasks with minimal supervision.

Flint Hills National Golf Club is a private, luxury golf club with overnight accommodations, indoor and outdoor dining facilities, a walk-in cigar/humidor room, a 31-acre golf practice/instructional facility as well as indoor studios, and an 18-hole championship course, currently ranked #85 in the world by Golf Digest. We pride ourselves on providing premium amenities, customer service, and food and beverage offerings. The experience we provide for our members and their guests will be remembered for a lifetime. Join our team!