Full Time Sales Associate

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware

experience is a plus but not a requirement as we provide extensive training.

At Ace Hardware, we’re independently owned and operated so helping our community is our number one priority.

Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun

environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a

future, a purpose, and a community with us.

Position Summary

The primary responsibilities of the Sales Associate position are to maintain outstanding customer

service, generate sales, merchandise product, and support the store management team.

Major Responsibilities

The major responsibilities for this position include:

Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by

mystery shop standards

Maintain and keep Department clean and stocked that has been assigned to you.

Maintain awareness of all promotions and advertisements.

Execute the daily operational, day-to-day goals and priorities assigned by store management

Run register

Assist in the training and development of peers Actively participate in daily huddle meetings

Uphold merchandising and store cleanliness standards

Participate in the processing of new shipments and help the team to keep the receiving and back

stock area clean and organized

Responsive of safety issues Conscious of shoplifting activity

Aid customers in locating merchandising in store, on acehardware.com, as well as, processing

special orders

Solicit customers to open an Ace Rewards card

Answer customers’ questions and provide information on procedures and policies

Minimum Requirements

The minimum requirements for this position include:

Education/Training: Posses a vast product knowledge

of hardware related products along with a willingness to learn.

Experience: Sales and marketing experience with retail programs, establishing relationships and

working with customers

Previous experience in a retail environment either in marketing, sales, or back office.

Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.

A commitment to service excellence and customer satisfaction Solid team player with excellent

interpersonal skills

Excellent communication skills, exceptional organizational ability, high attention to detail, and

ability to multi- task

Ability and willingness to work flexible hours including evenings, weekends and holidays to meet

the needs of

the bussiness.

Physical Requirements

The minimum physical requirements for this position include:

Must be able to lift 50 pounds frequently to load and unload customer orders.

Ability to stand for an extended period of time

Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and

perform all functions as set forth.

Operate Forkilft when trained.

Job responsibilities may change based on the needs of the business.

Click through and start your journey with us now!

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.