General Manager

This role is responsible for managing all aspects of assigned store(s) in a manner that creates and engages high-performing teams, provides exceptional customer service, and meets or exceeds the operational and business goals for the assigned Area.

• Manages all aspects of the business for the assigned Store(s)
• Lead all customer-facing and business teams within the assigned Area to optimize the business
• Continually provide an exceptional customer experience by engaging employees and making timely, profitable, and customer-focused business decisions
• Responsible for developing high-performing teams by: attracting, developing, engaging, and retaining capable, collaborative, and customer-focused employees at the assigned Store(s)
• Participate in knowledge sharing across the Company and the implementation of best practices at their Store(s)
• Ensure that company policies, procedures, and processes are being followed at each location in the Area, including but not limited to:
  • Ensuring all transactions are conducted in an ethical manner and per company process
  • Managing performance and employment decisions per company policy and procedure
  • Administering the CRM process and working with the sales team(s) to maximize sales through efficient sales and marketing efforts and building strong customer relationships
• Profitably grow the business, including market share, in each location through organic “same store” growth
• Follow all safety rules and regulations while performing work assignments
• Other duties as assigned

Required:

• 3+ years’ related experience and/or related military experience
• Demonstrated ability to manage and motivate high performing teams of employees to achieve successful financial and operational results
• Demonstrated strong verbal and written communication skills
• Demonstrated client service skills and the ability to develop strong business relationships
• Demonstrated strong negotiation and closing skills
• Demonstrated sales skills including the ability to sell opportunities, ideas and concepts
• Excellent organizational skills, including the ability to prioritize work and meet deadlines efficiently
• Keen attention to detail and high level of initiative, and ability to work independently
• Strong computer and analytical skills, including good working knowledge of Microsoft Office
• Ability to travel up to 50% of the time and work flexible hours
• Excellent understanding of financial statements and ability to develop and manage operating budgets
• Ability to handle and resolve frequent interpersonal conflict
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Ability to operate in a fast-paced, stressful work environment
• Consistently exemplify Titan Machinery’s Core Values  

Titan Machinery provides a generous total compensation package including the following:

• Health Insurance - Titan Pays the Premium for Single Coverage!!  
• Dental Insurance - Titan Pays the Premium for Single Coverage!!  
• Vision Insurance - Optional  
• HSA (Health Savings Account)— up to $1500 tax-free each year, paid to your account by Titan Machinery.  
• Parental Bonding Leave  
• Pregnancy-Related Leave  
• 401(k) with company matching on your FIRST DAY of employment  
• (PTO) Paid Time Off starts accruing on your First Day of Full-time employment! 
• Performance-based incentives  
• Company Vehicle  
• 7 Paid Holidays  
• Competitive Wages  
• Paid Long-term Disability Insurance  
• Paid Basic Life/AD&D Insurance  
• Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection  
• FSA (Flexible Spending Account) for eligible expenses and dependent care costs  
• Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan  
• Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more) 
• Titan Paid Bereavement Leave  
• Ongoing Professional Training Opportunities  
• Tuition Assistance for educational/professional growth  
• Paid time for Team Titan Volunteer Activities in your Community  
• Volunteer Firefighter/EMT Paid Time Off  
• Titan Uniform/Branded Apparel Program  

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.