Information Services Supervisor

Information Services Supervisor - Patient Access Information Services Supervisor - Patient Access Hiring Department : Patient Access Hiring Unit: University Hospital & Health Sciences System (UI Health) Location : Chicago, IL USA Requisition ID : 1019832 Posting Close Date : 4/5/2024 Position Number : CE6888 About the University of Illinois Hospital & Health Sciences System (UI Health) The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits UI Health is seeking an Information Services Supervisor to join our Patient Access team. This role reports to the Health Center Administrator, Patient Access Services who reports to the Director of Patient Access Services, who reports to the Associate CFO, who reports to the Chief Financial Officer. Coordinates and manages the Patient Access staff, using initiative, independent judgment and discretion concerning priorities. Duties & Responsibilities:

• Interviews, trains and supervises staff including delegation and assignment of work; scheduling of staff and work deadlines; coordination of staffing and work assignments to fulfill requirements of programs and performance management of staff.
• Reviews and submits staff payroll.
• Coordinates routine purchasing of supplies including pricing, purchase requests and follow-up as required.
• Acts as an information resource to external agencies and visitors about the University in general, as well as providing specific information pertaining to the departmental relationships and functions.
• Provides written materials related to program services as requested/needed.
• Collects and consolidates program utilization data in compliance with departmental requirements. Coordinates the use of various data bases to collect, analyze and report information. Performs Quality audits, reports results. Investigates registration errors.
• Interacts with Patient Accounts and professional billing services regarding billing and registration issues.
• Conducts tours for visiting regulatory and network agencies/providers, as well as other visitors.
• Assists with unit budget preparation, justification, and management (including data entry & reconciliation).
• Assist with the development and implementation of departmental policies and procedures.
• Assists with problem identification and resolutions that affect interdepartmental or interagency communication and coordination. Assists with quality improvement initiatives.
• Recognizes needs, physical characteristics and behaviors of a variety of age groups of patients treated.
• Other related duties as assigned.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications Required:


1. Any one or combination totaling four (4) years (48 months) from the categories below:


A. College coursework in any field as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate's Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor's Degree (120 semester hours) equals three (3) years (36 months) B. Progressively more responsible work experience requiring organizing, assigning, and coordinating the work of others and disseminating information effectively. Preferred Qualifications:
  
  • Supervisory experience in hospital or clinic patient registration
  • Previous Epic Experience
  To Apply: For fullest consideration click on the Apply Now button , please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation
  Looking for more University of Illinois positions? We invite you to search for positions at each of the University of Illinois locations, the University of Illinois System Office and the University of Illinois Foundation. The University of Illinois System Office supports the primary missions of teaching, research, public service, and economic development for all of the Universities and offers positions in all locations. The University of Illinois Foundation is the official fundraising and private gift-receiving agency for the University of Illinois and also offers position in all locations. Click the links below to search for other University of Illinois positions. University of Illinois Urbana-Champaign
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  University of Illinois Foundation The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. To apply, visit Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
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  About University of Illinois - Chicago

  The University of Illinois Chicago is the city’s largest university and its only public Carnegie Research 1 institution. Its 16 academic colleges serve close to 34,000 undergraduate, graduate and professional students. UIC is recognized as one of the best public universities and one of the most ethnically rich and culturally diverse campuses in the nation, located in the heart of Chicago, it is an integral part of the city's educational, technological and cultural fabric.

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